Privacy Policy

We’re committed to protecting your right to privacy.  In keeping with that commitment, we are providing you with details about the information we collect while doing business.

When you visit the site:
When you visit our site, you will be assigned a permanent ‘cookie’ (a small text file) to be stored on your computer’s hard drive.  The purpose of the cookie is to identify you when you visit the site so we can enhance and customize your online shopping experience.

You can choose to browse our site without cookies, but without these identifier files you will not be able to take advantage of certain features of the site.  Each browser is different, so check the ‘help’ menu of your browser to learn how to change your cookie preferences.

We also collect certain technical information from your computer each time you request a page during a visit to our site. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring web site, if any.  We collect this information to enhance the quality of your experience during your visit to this site and we will not sell or rent this information to any third parties.

We also contract with third parties to provide us with data collection and reporting services regarding our customers’ activities on our site and to track and measure performance of our marketing efforts.  These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this site.  None of your personally identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shard with these third parties. 

When you request a catalog:
You are automatically place on our mailing list when you submit a catalog request.  In addition to receiving our catalogs, you may occasionally receive special fax/mailings from us and/or from reputable companies whose products may be of interest to you.  To remove your name from our mailing list, please send an email to orders@loennursery.com or call us at 1-503-982-6300.

When you place an order/quote with us:
To process your order/quote, we need your name, phone number, billing address, shipping address, and email address.  This information is stored on a secure server to allow us to process subsequent orders more quickly.  On occasion we may notify our customers about our specials.

When you choose to receive email from us:
From time to time you may receive emailed information about our products, promotions, and services.  In addition to receiving email from us, you may occasionally receive special mailings from us and/or from reputable companies whose products may be of interest to you.

When you leave our site:
We have no control over the privacy practices of sites outside our domain.  If you follow a link to another website, read the site’s privacy policy and contact the site’s administrator with your privacy-related questions.